Privacy Policy

Matter Interiors LLC (“Matter,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit matterinteriors.com (the “Site”) or use our interior design and interior architecture services.

By using our Site or working with us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or services.

We may collect the following types of information:

Information You Provide Directly

• Contact details, such as your name, email address, phone number, and mailing address, when you fill out a contact form, request a consultation, or sign up for our newsletter.
• Project details you share with us, such as your design preferences, budget range, property address, and photos of your space.
• Payment information, such as billing address, when you engage us for paid services.

Information Collected Automatically

• Device and usage information, including your IP address, browser type, operating system, referring URLs, and pages viewed, collected automatically when you visit our Site.
• Approximate location information inferred from your IP address, where applicable.

Information from Other Sources

• Information you provide when interacting with us on social media platforms such as Facebook and Instagram.

We use the information we collect to:

• Respond to inquiries and provide consultations, quotes, and estimates
• Deliver interior design, interior architecture, and project management services
• Send newsletters, design inspiration, and updates to clients who have opted in
• Improve our Site, services, and overall client experience
• Maintain business records, including invoicing and project files
• Comply with legal obligations and protect our legal rights

Our Site may use cookies and similar tracking technologies to recognize your browser, remember your preferences, and understand how visitors use our Site. This may include analytics tools such as Google Analytics.

You can control cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our Site.

We may work with trusted third-party service providers to help operate our business, such as:

• Website hosting and maintenance providers
• Email marketing platforms, for newsletter sign-ups
• Analytics providers
• Payment processors, where applicable
• Project management or file-sharing tools

These providers only receive the information needed to perform their services and are not permitted to use your information for any other purpose.

We do not sell your personal information. We may share your information:

• With service providers who help us operate our business, as described above
• With vendors, contractors, or trade partners involved in your specific project, when necessary to complete the work
• If required by law, regulation, legal process, or a valid governmental request
• In connection with a business transfer, such as a merger, acquisition, or sale of assets

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. That said, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal or contractual exceptions
• Opt out of marketing communications at any time, using the unsubscribe link in our emails or by contacting us directly

To exercise any of these rights, please contact us using the information at the end of this policy.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining project and financial records, unless a longer retention period is required by law.

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Your information may be transferred to and processed in countries other than your own. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us: